Although it is true that a correctly updated antivirus program is the best tool to fight viruses, we recommend that you also have some additional services.

A technical support service, via e-mail or telephone, will be very helpful to solve any problem or enquiry that might arise in relation to a certain virus or the antivirus itself.

A virus emergency response service is highly recommendable and plays a vital role in eliminating the new viruses that affect users.

A virus alert system is another essential service that an antivirus program should offer. These are warnings of virus threats circulated, for example, via e-mail.